Privacy policy

At Lola Jeans, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our products and services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Your name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details and other payment methods.
  • Purchase Information: Products you have purchased or shown interest in.
  • Device Information: IP address, browser type, device type, and usage data related to how you interact with our website.
  • Other Information: Any other information you voluntarily provide when contacting us, signing up for newsletters, or filling out forms on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and complete your orders and transactions.
  • To improve and personalize your shopping experience.
  • To send you promotional emails, offers, and newsletters (you can opt-out at any time).
  • To respond to inquiries and provide customer service.
  • To improve our website and services based on usage data and feedback.
  • To comply with legal obligations and protect our rights.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls. While we take reasonable steps to protect your personal data, please be aware that no method of transmission over the Internet is 100% secure.

4. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers that assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can review and update your personal details through your account or by contacting us.
  • Opt-Out of Communications: You can unsubscribe from promotional emails by following the unsubscribe link in the email or contacting us directly.
  • Request Deletion: You may request to delete your personal information, subject to certain exceptions (e.g., for legal compliance or legitimate business interests).
  • Cookies and Tracking: You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your user experience on our website.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track site usage, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of those websites.

8. International Data Transfers

If you are accessing our website from outside of Canada and USA, please note that your information may be transferred to and stored in countries with different privacy laws. By using our website, you consent to the transfer of your information as described in this policy.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Lola Jeans
605 Lincoln Rd. Suite 200
Miami Beach FL. 33139
Email: info@lola-jeans.com
Phone: 1-888-954-8552