Your privacy is important to Lola Jeans. This Policy explains how Lola Jeans collects, uses, discloses, and retains your information.
"Personal information" means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number, or e-mail address.
How Lola Jeans Collects Your Personal Information — You may be asked to voluntarily provide your personal information to Lola Jeans anytime you are in contact with Lola Jeans, including when you purchase products or services from Lola Jeans through retail stores or websites. In those circumstances, you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Lola Jeans’ websites.
For example, when you purchase products or services from Lola Jeans, when you create or manage an account with Lola Jeans (including a user account for Lola Jeans website), when you send us an e-mail, when you register or subscribe for Lola Jeans’ newsletters or promotions, or participate in Lola Jeans’ promotions, sweepstakes, contests, or surveys, and when you contact Lola Jeans’ Customer Care, Lola Jeans (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, e-mail address, phone numbers, and any other personal information you voluntarily provide. In addition, Lola Jeans may retain your purchase history from both retail stores and Lola Jeans’ websites.
You might also provide Lola Jeans with the personal information (such as name, e-mail, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Lola Jeans’ websites. Please ensure that you have the consent of other persons before you provide their personal information to Lola Jeans.
How Lola Jeans Uses Your Personal Information — Lola Jeans uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Lola Jeans’ products and services and to provide you with Customer Care services, (b) to provide you with information regarding Lola Jeans’ announcements, promotions, upcoming events, new products, special features, and store openings; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Lola Jeans’ relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Lola Jeans’ products, services and advertising.
Lola Jeans may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with Lola Jeans and your use of Lola Jeans’ websites and services.
Lola Jeans also creates and collects "non-personal information" - information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
Cookies and Other Technologies
Lola Jeans’ websites, online services, e-mail messages, and advertisements may use "cookies" and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Lola Jeans to improve products and services, advertising, customer communications and the shopping experience.
For example, Lola Jeans may use information collected through cookies and similar technologies to recognize the user of Lola Jeans’ websites, determine a user's general location to tailor the website content to that user's location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Lola Jeans’ websites.
The foregoing information may be collected directly by Lola Jeans or by its third-party service providers.
Third Party Analytics or Ad Serving Services
Social Networking and Similar Situations
Disclosure of Personal Information
For example, Lola Jeans engages service providers to help operate Lola Jeans’ websites, advertising, and e-mail services and to analyze information collected through the websites, advertising, and e-mail (including through cookies and other similar technologies).
For example, Lola Jeans may disclose information to law enforcement authorities or other businesses and organizations about the detection, prevention and prosecution of activities that Lola Jeans reasonably believes to be unlawful or fraudulent, and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.
Retention, Location, and Protection of Personal Information
Lola Jeans employs reasonable safeguards - including administrative, technical and physical measures - appropriate to the sensitivity of the personal information in its possession or under its control to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While Lola Jeans uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Lola Jeans cannot guarantee absolute security of your personal information.
Accuracy and Access to Personal Information
You can help Lola Jeans maintain the accuracy and completeness of your information (including your Lola Jeans website account information) by notifying Lola Jeans of any changes to your personal information. You may update your Lola Jeans website account information through Lola Jeans’ websites.
You may request access to your personal information and information about Lola Jeans’ collection, use, disclosure, and retention of that information by sending your request to Lola Jeans’ Chief Privacy Officer at one of the addresses noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Personal Information of Children — Lola Jeans does not knowingly collect personal information from children who are under 13 years of age. Please immediately contact Lola Jeans’ Chief Privacy Officer at one of the addresses noted below if you believe that Lola Jeans has unintentionally collected personal information from a child under 13 years of age. If Lola Jeans learns that it has inadvertently collected the personal information of a child under 13 years of age, Lola Jeans will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment — Lola Jeans may use and disclose your personal information to administer and process your application for employment with Lola Jeans and related matters.
Unsubscribing to Marketing Provided by Third Parties
From time to time Lola Jeans may disclose your personal information to third parties to allow them to market their products or services to you, e.g., companies or organizations we provide joint promotions or services with (as described above). This may be information Lola Jeans received from you offline and online. If you do not want Lola Jeans to share your personal information with third parties for their marketing purposes you may notify us in writing at Customer Care - #110 – 9855 Meilleur Montreal QC. Canada H3L-3J6 or by contacting us at firstname.lastname@example.org. Please follow the instructions provided to you by third parties to unsubscribe from their messages.