Order Processing Times
We offer free standard shipping on all orders. Orders placed before our shipping cut-off time of 2pm EST (eastern region) or 2pm PST (western region) will be shipped same day Monday to Friday. All orders placed after the local cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day. All shipping time is calculated at checkout. Delivery time depends on your location; however, the time of arrival is not guaranteed.  Arrival time for eastern region is approximately 2-3 days and approximately 4-5 days for western region.


Return Policy

We want to make sure that you’re as happy with your Lola Jeans products as we are. If you’re not fully satisfied with your purchase, you can return it within 30 days of purchase, provided the product is unused and in its original packaging. You will be offered the option to replace your item(s) or be refunded. If you are returning your item(s), a prepaid shipping label will be delivered via email after you request a return. 

Repackage your item(s) securely in the Lola Jeans Pack provided with your order and include a copy of your receipt along with the item(s) you're returning. Drop your package at any post office or mailbox. Once we receive your package, we will issue a refund. A restocking fee of $5 will be deducted from the amount refunded to you.

Click here to start a return.